On their website, Domino’s state that they will refund your money if you are not entirely satisfied with your Domino's Pizza experience. To be more private, you can send them a DM (they will probably redirect you to their Customer Support team if you opt for this).Mention them in your tweet (this is a good option if you had a problem with a rude delivery guy because everyone on Twitter can see it).Explain your problem and choose one of the following options.This option is not 100% successful, but when it works it is fast. If you don’t feel like waiting too long for a response from Domino’s customer support, you may try contacting them via Twitter. How To Request a Refund From Domino’s via Twitter Wait for Domino’s reply via your preferred method of contact.If you have any attachments you would like to include (a photo of the pizza for example), you may do so on this page.Select the best time to reach you (morning, afternoon, or evening).Choose the preferred method of contact (phone or email).Give them your contact information (name, phone number, email).Provide them with the exact date and time the problem happened.You will have to answer with Yes or No about whether you’ve already contacted the store.Provide the requested details about your order and experience.Pick the option that applies to your case under Carryout, Delivery, Other?.Click on the Concern button from the drop-down menu under Select Category.Take a look at the steps you’ll need to follow: You can request a refund from Domino’s by contacting them through their live chat. How To Request a Domino’s Refund via Live Chat Explain the reason behind such a requestĭomino’s customer support team is available Monday to Fridays 8:00 a.m.–6:00 p.m.Be clear that you would like to request a refund.Let them know why you are contacting them.You can reach out to Domino’s customer support via phone and ask for a refund this way. How To Request a Domino’s Refund Over the Phone If you decide to ask for a refund from Domino’s on your own, you won’t have many options. How To Request a Domino’s Refund Yourself Our app will create a dispute letter and send it directly to Domino’s and your bank.
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